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Date/Time: Sat, 20 Jan 2018 13:19:47 +0000



Post From: Eror Reports after upgrade !

[2017-12-19 17:42:32]
Sierra Chart Engineering - Posts: 56317
In regards to these messages:

Error opening or reading chart data file. File: C:\SierraChart\Data\X.dly | 2017-12-19 08:25:48 *
Error opening or reading chart data file. File: C:\SierraChart\Data\X.scid | 2017-12-19 08:25:48 *
X 500 Trades #1 | Non 8-bit characters in text file. Data must be ASCII. | 2017-12-19 08:25:48 *

We want you to delete the Historical and Intraday data files for the symbol X. For instructions, to do this, refer to:
https://www.sierrachart.com/index.php?page=doc/ChartDataFiles.html#DeletingChartDataFile

So be sure to delete both the historical daily file and Intraday data files.

We also want you to update to the latest "Prerelease" of Sierra Chart following these instructions here:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate


What messages are continual?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.