Login Page - Create Account

Support Board

Date/Time: Tue, 23 Oct 2018 02:08:34 +0000

Post From: Tick data received too late

[2017-12-11 19:56:16]
Sierra Chart Engineering - Posts: 65106
One way to verify the problem is on your side is to use the File >> New Instance feature which also uses the DTC server. Refer to:

If you do not notice any delays with the market data received into the sub instance of Sierra Chart, then the delay problem is on your side.

But we will test JSON encoding from the DTC server just to make sure there is no problem with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-11 19:57:44