Login Page - Create Account

Support Board

Date/Time: Mon, 22 Oct 2018 11:18:47 +0000

Post From: Scan failed : exception during the processing of a timer event

[2017-12-02 01:18:01]
Sierra Chart Engineering - Posts: 65072
We spent quite a significant time looking into this, and the senior engineer also looked into this as well. We have very advanced diagnostics to monitor the creation and destruction of asynchronous windows which this problem relates to.

We are quite convinced there is not any fault within Sierra Chart in this regard. It appears as though that either windows are not getting destroyed on your system when Sierra Chart is requesting them to, or there are some other resource problem involving windows on your system.

To ensure, that there is not a problem in the particular version you are running, update to the current version:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-02 01:18:43