Support Board

Date/Time: Sat, 20 Apr 2024 00:40:36 +0000

Post From: Can't connect to my CTS datafeed?

[2017-12-01 15:13:55] Link To Thread - Link To Post [Go To First Post]
Integral Trader - Posts: 33
Thank you, any idea how long it may take to get active again? I'm sorry I didn't realize there was another payment for the datafeed that wasn't included in my monthly datafeed expense that is paid from my direct account. I guess I just assumed that payment also covered this $10.00 fee, did not realize any of my individual data expense was paid through the reseller side. No problem with the cost, I knew about the cost, just need to make sure its paid each month as you note. Sorry for the problem, we will also make adjustment to our account balances this month so next month and going forward each month; this won't be an issue. Thank you again,