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Direct MessagesDate/Time: Sat, 27 Apr 2024 02:03:25 +0000
Post From: Depth of Market Historical Graph is Lagging
| [2017-11-27 06:17:21] |
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We looked into this, and there definitely is no issue at least not anything that we would need to resolve. Whether there is a problem with the CQG data time stamping or not, we do not know. That is not something we have any control over but you can bypass it as explained previously. There is a potential for some differences, and that is explained here: Market Depth Historical Graph: Display Market Depth Quantities After Last Bar We cannot provide any further help beyond this. This type of issue is something that has been looked at previously, and resolved to the extent we can and the explanation is as documented. It is only something you would notice occasionally and certainly you would notice it during light trading like we have at the moment in the evening session. Also we do not know why this thread was hidden. The whole idea behind the public support board is for us to have responses made publicly. Otherwise, there is no point in us spending our valuable time responding when the answer is just for you. We are marking this thread public again. There is nothing private here. The time involved with responding to a Support Request is generally not trivial. Our time on this Support board runs about 150 USD per hour. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-27 06:20:36
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