Support Board
Date/Time: Sun, 14 Sep 2025 01:00:05 +0000
Post From: order getting stuck - pending cancellation
| [2017-11-15 18:51:23] |
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This is from Gain Capital: I show that order as cancelled. If the client has any questions, please have them contact their broker, Stage 5 Trading. We have followed up with them and told them that this happens on the FIX server and it is an issue they need to resolve. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |