Date/Time: Thu, 18 Oct 2018 21:30:18 +0000
Post From: Changes in Sierra Chart Support Policy
Sierra Chart Engineering - Posts: 64960
In general, those of you who are abusing support like with excessive questions or requests or not reading the documentation, and you should know who you are, you are making matters worse for everyone else. We do not want there to be a degradation of support quality.
But there is going to be an increase, with posts marked as User Discussion or Programming Help or posts that just get ignored.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-26 23:30:26