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Date/Time: Tue, 23 Apr 2024 08:45:21 +0000



Post From: Scan failed : exception during the processing of a timer event

[2017-11-10 00:59:38]
Sierra Chart Engineering - Posts: 104368
Could you attach the Chartbook you are using for the scan and then we will test this.

Here are the instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

And tell us what chart number you are starting a scan from.

At this point in time, our impression is there is some problem we need to resolve. But it is not something that really is related to the number of symbols. It is probably just a very rare occurrence that happens just because of the large numbers of symbols being loaded repetitively.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-10 01:20:11