Support Board

Date/Time: Sat, 04 May 2024 22:45:40 +0000

Post From: No Live Data Anymore

[2013-09-16 10:17:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see there was a timeout with downloading of historical data, retry downloading the missing data by following the instructions in help topic 7.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html For issues with the chart not updating, refer to this help topic: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html We see no indication from this Message Log of any problem receiving the real-time market data. However, that in itself does not mean there is not an external problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing