Support Board

Date/Time: Tue, 30 Apr 2024 04:48:41 +0000

Post From: STUCK WITH CTS ISSUES

[2013-09-13 17:57:03] Link To Thread - Link To Post [Go To First Post]
User51517 - Posts: 58
I'm experiencing more frequent lose of connection with CTS FIX yesterday and today. Every few minutes it gets disconnected, though it would reconnect in a few moments. I know there's been a flurry of complaints about this issue recently. And I did follow SC's recommendation to downgrade to version 997. But here's the problem I noticed: intraday data is not available beyond 9/6. I also tried to install in a different folder, a different version (V989 and V909). I was careful enough to refresh symbol setting as directed. Still I got all kinds of errors: symbol not recognized, no data contained, etc. So I'm stuck with a very unreliable FIX version, or an old version that cannot read data. Please help