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Date/Time: Sun, 05 May 2024 07:32:43 +0000



Post From: Missing fills / refreshing trade data from service with Rithmic

[2013-09-12 19:51:18]
Sierra Chart Engineering - Posts: 104368
There is no bug here.

It sounds as though you are looking at the Trade Stats for Charts tab. For information about how that works, refer to:
http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#ChartTradeStatsTab

Unless you are connected all the time and are able to get all of the order fills, it is not always going to report the correct positions.

It could also be that you are using the Order Fill Calculated Position. So you should disable that:
http://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#OrderFillCalculatedPosition

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-12 19:52:52