Support Board
Date/Time: Thu, 12 Jun 2025 06:38:06 +0000
Post From: Data/Trade service
| [2017-10-06 17:07:02] |
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This is the relevant message: SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2017-10-06 09:47:08 You will need to pay for a second real-time connection since you are using more than one instance of Sierra Chart at the same time. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |