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Date/Time: Mon, 20 May 2024 01:27:33 +0000



Post From: Cannot connect to live feed

[2017-10-05 17:02:55]
Sierra Chart Engineering - Posts: 104368
The problem relates to these messages:


CQG WebAPI | Brokerage name: SierraDemo Account Name: DEMOSIERRA265 | 2017-10-05 09:34:13
CQG WebAPI | Sending collateral subscribe request. | 2017-10-05 09:34:13
CQG WebAPI | Connection to non-affiliated broker not allowed. | 2017-10-05 09:34:13 *

We are putting out a new release now to solve this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing