Support Board

Date/Time: Mon, 20 May 2024 01:16:18 +0000

Post From: connection issues with rithmic

[2017-10-04 19:32:00] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In general what we see from this Message Log is there is a connectivity problem between the Rithmic developed software running on your computer, and the Rithmic server. Here are some of the relevant messages: Rithmic Trading \| Message from server: Server Alert: Trading System Connection - Heartbeat has been quiet for 59.209 seconds. \| 2017-10-04 13:22:18 Service connection timed out. Will disconnect and retry. \| 2017-10-04 13:29:30 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-04 19:32:16