Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 13:54:33 +0000



Post From: Sierra tick statistics - seconds with no data

[2017-09-27 18:49:32]
Sierra Chart Engineering - Posts: 104368
What this appears to be is just a timestamp issue. There is no data loss, meaning that all of the data updates are there, and there is no problem with the source US equities data feed.

The data on the server is all perfect. There are no missing seconds. It is some kind of time stamping issue and it is not quite clear what is happening at this moment. We need a few days to look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing