Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 14:09:44 +0000



Post From: Sierra tick statistics - seconds with no data

[2017-09-27 02:54:08]
Sierra Chart Engineering - Posts: 104368
Yes we do see the one second interruptions you are talking about and even longer ones.

We are going to make one change at this time which is going to have some improvement. This was going to be done anyway even before you posted.


My trading method makes extensive use of tick levels, tick extremes, and tick/price divergences.
We are fairly certain there is no data loss.


but it could also be a subtle problem with the logic on your server that is deciding when to send out each update.
No, it definitely could not be this. No chance of that.


Who knows, it could even be a hardware issue on that server, or on its network connection.
No, not this either.

The more likely case is that there is some momentary high CPU usage condition we have not yet pinpointed causing the updates to be delayed a second typically. But this does not mean there is any data loss.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-27 02:56:46