Support Board
Date/Time: Sat, 10 May 2025 01:03:18 +0000
Post From: Data provider
| [2013-09-11 08:57:59] |
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The CSV text file in the image you have given, does look correct. Follow the instructions here to import it: http://www.sierrachart.com/index.php?l=doc/doc_ImportExport.html#import After importing you may need to adjust the times to GMT. This is explained in the steps. We see you are using Interactive Brokers. Therefore you most likely encountered a pacing violation. Refer to help topic 37 about this here: http://www.sierrachart.com/index.php?l=doc/helpdetails37.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |