Support Board
Date/Time: Wed, 29 Oct 2025 17:27:55 +0000
Post From: Charts stalled
| [2017-09-01 17:05:29] |
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OK we see what the problem is. It relates to a new CME market data policy in regards to exchange fee trials. We are contacting the vendor of record Barchart about this. They are mishandling the request. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |