Support Board

Date/Time: Sat, 11 May 2024 12:19:22 +0000

Post From: Desynchronization between SierraChart and IB TWS

[2017-08-18 14:15:29] Link To Thread - Link To Post [Go To First Post]
User287992 - Posts: 51
Hello, TLDR: Sierra showed position +9 without regard to TWS (which reported 0, -9, -18, etc) or any flattening action. we had critical synchronization problem between SC 1590 and TWS. We have exited position by strategy but it reappeared in SC (TWS reported position 0). We have flattened it manually but position kept reappearing and we were forced to disconnect SC because of this issue that resulted in a huge reverse position (not showed in graph). This is pretty bad situation and bug for us so we would like to know why did it happen or how to prevent it. Please see logs related to situation. Thank you.


Private File TradeActivityLog18.8.2017.txt - Attached On 2017-08-18 14:04:47 UTC - Size: 11.18 KB - 277 views TradesList18.8.2017.txt - Attached On 2017-08-18 14:04:51 UTC - Size: 5.15 KB - 265 views