Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 06:11:30 +0000



Post From: I can't delete remaining order(s)

[2017-08-09 12:43:11]
Sierra Chart Engineering - Posts: 104368
We see this. And we are implementing a solution. Part of the problem is that the FXCM order status on an order cancel reject from the FXCM server is not reliable according to our notes. So we are ignoring it.


We are implementing a patch now and we will do some further testing and come up with a better solution later today.

For now these orders have been cleared.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing