Support Board
Date/Time: Wed, 29 Oct 2025 06:24:27 +0000
Post From: Balance - urgent!
| [2017-07-28 15:04:55] |
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Your account is currently active until 2017-08-28. So your account is fine and we will check on the payment issue a little later today. If there is a connection problem to an external server it is unrelated and we need to see the Message Log. Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |