Support Board
Date/Time: Mon, 15 Dec 2025 20:20:31 +0000
Post From: SC fails to fetch BitMEX data
| [2017-07-27 15:17:50] |
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Yes we were able to open those attachments. They can be made private. We will let BitMEX know this: The first time I integrated Sierra Chart on the BitMEX DTC integration page I typed an "N" in front of my account name, mistakenly thinking that was my account name. Then I disconnected that account name, and typed my correct account name: Gorodzhiy. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |