Support Board
Date/Time: Wed, 14 May 2025 16:28:33 +0000
Post From: Warning
| [2017-07-25 01:18:27] |
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This is the relevant message: Error moving C:\SierraChart\SierraChartTransActMA\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\SierraChartTransActMA\. Windows error code 5: Access is denied. | 2017-07-24 17:18:11
This is caused by security software or settings on your system. Have a look at this posting from another user and see if what they said they did is helpful in your case: Windows Error Code 5 when Updating Version Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |