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Date/Time: Sat, 27 Apr 2024 20:05:03 +0000



Post From: LMAX Trading Issue

[2017-07-07 13:45:43]
Sierra Chart Engineering - Posts: 104368
I got 2 targets in place, one at 113.61 and the other one at 113.65, with the entry at 113.23.
Last night both targets was reached without any problem but, this morning, when I opened up my platform I saw that I was still into the position with the main order, which was at 113.23.
Do you see the order fills for these targets in the Trade Activity Log? Refer to:
Trade Activity Log: Viewing Historical Trade Activity

So, what I did was "flatten" the position through the trade window menu when I suddenly noticed that an order has been placed on my account (because on my Lmax account I was Flat), so I was Flat on Sierra and short on Lmax.
So, view that this awkward situation, I close the trade through my Lmax portal and suddenly an order appeared on Sierra (so at this time I was flat on Lmax and Long on sierra).
Then I tried to flatten again on Sierra and I found my self short for the second time on Lmax (and Flat on Sierra).
I closed the short position through Lmax and again long on Sierra.

The general reason for the issue is the fact that LMAX does not provide Trade Position data over FIX. And the Position Quantity is calculated from the order fills. So if there is a missing fill, the Position will be wrong. This is all explained in detail here:
LMAX Trading Service: How Current Trade Positions Are Determined



So what I did was refresh trade data from service and the "supposed" order on Sierra disappeared.
So you selected Trade >> Refresh Trade Data From Service? That should not have changed any existing Position calculations. If it did, we need to know the exact time you did this and we need to get the Trade Activity Log from you. Follow the instructions here:
Trade Activity Log: Providing Trade Activity Log File to Support

So guys, what the hell is happened? Luckily I had my Lmax portal opened and then this kind of "joke" costs me just a couple of pound plus commission.
But what if I did not have the account opened and I trusted just Sierra???
We do not know what happened specifically, unless we look at your Trade Activity Log which we have requested. This is no joke. This is the potential risk with fill calculated Positions and that is all disclosed. When using LMAX you cannot fully trust the Trade Position data you see in Sierra Chart without having a full understanding of how it is arrived at.


In my trading activity log, under trades section, if I set the range date just for today, the 7th of July, I can see one trade on USD/JPY (short) with Avg entry at 113.681 at 2:46:52 GMT with an entry quantity of 213 and an Avg exit price at 113.698 with an exit quantity of 142 and P/L of -24.72GBP without exit date time.

We will have a look once we see the Trade Activity Log from you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-07 13:46:02