Support Board

Date/Time: Sat, 18 May 2024 09:05:22 +0000

Post From: Connecting to broker

[2017-07-05 08:50:10] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The instructions do say to contact Gain Capital for assistance with this. These connection problems are very common with them. Provide a copy of the Message Log and we will see if there is any additional guidance we can give you. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing