Support Board
Date/Time: Mon, 27 Oct 2025 09:18:27 +0000
Post From: Connecting to broker
| [2017-07-05 08:50:10] |
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The instructions do say to contact Gain Capital for assistance with this. These connection problems are very common with them. Provide a copy of the Message Log and we will see if there is any additional guidance we can give you. Here are instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |