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Date/Time: Tue, 14 May 2024 00:15:47 +0000



Post From: LOG - Cannot connect to Data Feed

[2017-06-29 15:44:40]
Sierra Chart Engineering - Posts: 104368
Who is your futures broker?

These are the relevant messages:

Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-06-29 07:35:57
Rithmic Trading | Connecting to the server 127.0.0.1. Port 58471 | 2017-06-29 07:35:59
DTC Client (9) | Creating socket. | 2017-06-29 07:35:59
DTC Client (9) | Connecting to IP: 127.0.0.1. | 2017-06-29 07:35:59
DTC Client (9) | Connect event error. Windows error code 10061: Nenhuma conexão pôde ser feita porque a máquina de destino as recusou ativamente. | 2017-06-29 07:36:00 *

Are you running any security software on your computer like antivirus or firewall software other than those provided by Microsoft? If so, disable them.

The reason we ask about your futures broker is we recommend having them change your account to use CQG instead because it is difficult from our perspective to help with a problem like this with Rithmic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-29 15:45:50