Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Tue, 14 May 2024 22:24:01 +0000

How to Post a Message for Support

Post From: regency

[2017-06-23 00:52:14]
[Go To First Post]
User867758 - Posts: 9
Reading Internal Order ID file. | 2017-06-23 00:42:14
Reading Trade Orders file. | 2017-06-23 00:42:14
Reading Trade Positions file. | 2017-06-23 00:42:14
Listening on UDP port 22903. | 2017-06-23 00:42:14
Software version: 1568 | 2017-06-23 00:42:14
Uses New Spreadsheets | 2017-06-23 00:42:14
Usage end date: 2017-10-08 | 2017-06-23 00:42:14
Enabled for: Advanced Features. | 2017-06-23 00:42:14
Enabled for: Sierra Chart Historical Data Service. | 2017-06-23 00:42:14
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-23 00:42:14
Current selected Data/Trading service: GAIN Capital/OEC | 2017-06-23 00:42:14
Chart Update Interval: 500 | 2017-06-23 00:42:14
Time Zone: +00:00:00 (UTC+00) | 2017-06-23 00:42:14
2017-06-22 20:42:18 Local computer time | 2017-06-23 00:42:14
2017-06-23 00:42:18 Local computer time in UTC | 2017-06-23 00:42:14
2017-06-23 00:42:18 Local computer time in SC Time Zone | 2017-06-23 00:42:14
2017-06-23 00:42:17 Server time in UTC | 2017-06-23 00:42:14
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-06-23 00:42:14
Program path: C:\SierraChart\ | 2017-06-23 00:42:14
Data Files path: C:\SierraChart\Data\ | 2017-06-23 00:42:14
OS Version Number: 6.2 | 2017-06-23 00:42:14
Locale Setting: C | 2017-06-23 00:42:14

Checking for new symbol settings for service code oec | 2017-06-23 00:42:14
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-06-23 00:42:14
HTTPS connection to www.sierrachart.com:443 (3) | Connecting to IP: 204.15.192.108. | 2017-06-23 00:42:14
Symbol settings are up-to-date for oec | 2017-06-23 00:42:14


GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Creating socket. Using TLS 1.2. | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:45:00
HTTP connection to ds01.ddfplus.com:80 (32) | Socket gracefully closed by remote side. | 2017-06-23 00:45:00
HTTP connection to ds01.ddfplus.com:80 (32) | Received socket Close event | 2017-06-23 00:45:00
HTTP connection to ds01.ddfplus.com:80 (32) | Initiating close of socket by core. | 2017-06-23 00:45:00
HTTP connection to ds01.ddfplus.com:80 (32) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:45:00
HTTP connection to ds01.ddfplus.com:80 (32) | Closed. | 2017-06-23 00:45:00
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Socket gracefully closed by remote side. | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Received socket Close event | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Initiating close of socket by core. | 2017-06-23 00:45:00
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:45:00
GAIN Capital FIX Trading socket (54) | Closed. | 2017-06-23 00:45:00
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:45:00
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:00
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:45:00
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:45:00
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:00

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:45:03
GAIN Capital FIX Trading socket (55) | Creating socket. Using TLS 1.2. | 2017-06-23 00:45:03
GAIN Capital FIX Trading socket (55) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:45:03
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:45:03
GAIN Capital FIX Trading socket (55) | Socket gracefully closed by remote side. | 2017-06-23 00:45:04
GAIN Capital FIX Trading socket (55) | Received socket Close event | 2017-06-23 00:45:04
GAIN Capital FIX Trading socket (55) | Initiating close of socket by core. | 2017-06-23 00:45:04
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:45:04
GAIN Capital FIX Trading socket (55) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:45:04
GAIN Capital FIX Trading socket (55) | Closed. | 2017-06-23 00:45:04
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:45:04
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:04
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:45:04
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:45:04
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:04

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:45:06
GAIN Capital FIX Trading socket (56) | Creating socket. Using TLS 1.2. | 2017-06-23 00:45:06
GAIN Capital FIX Trading socket (56) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:45:06
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:45:07
GAIN Capital FIX Trading socket (56) | Socket gracefully closed by remote side. | 2017-06-23 00:45:07
GAIN Capital FIX Trading socket (56) | Received socket Close event | 2017-06-23 00:45:07
GAIN Capital FIX Trading socket (56) | Initiating close of socket by core. | 2017-06-23 00:45:07
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:45:07
GAIN Capital FIX Trading socket (56) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:45:07
GAIN Capital FIX Trading socket (56) | Closed. | 2017-06-23 00:45:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:45:07
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:07
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:45:07
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:45:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:07

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Creating socket. Using TLS 1.2. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:45:10
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Socket gracefully closed by remote side. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Initiating close of socket by core. | 2017-06-23 00:45:10
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Received socket Close event | 2017-06-23 00:45:10
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:45:10
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:45:10
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:45:10
GAIN Capital FIX Trading socket (57) | Closed. | 2017-06-23 00:45:10
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:45:10
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:10

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:45:13
GAIN Capital FIX Trading socket (58) | Creating socket. Using TLS 1.2. | 2017-06-23 00:45:13
GAIN Capital FIX Trading socket (58) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:45:13
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:45:14
GAIN Capital FIX Trading socket (58) | Socket gracefully closed by remote side. | 2017-06-23 00:45:14
GAIN Capital FIX Trading socket (58) | Initiating close of socket by core. | 2017-06-23 00:45:14
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:45:14
GAIN Capital FIX Trading socket (58) | Received socket Close event | 2017-06-23 00:45:14
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:45:14
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:14
GAIN Capital FIX Trading socket (58) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:45:14
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:45:14
GAIN Capital FIX Trading socket (58) | Closed. | 2017-06-23 00:45:14
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:45:14
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:45:14

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Creating socket. Using TLS 1.2. | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:47:14
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Socket gracefully closed by remote side. | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Received socket Close event | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Initiating close of socket by core. | 2017-06-23 00:47:14
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:47:14
GAIN Capital FIX Trading socket (59) | Closed. | 2017-06-23 00:47:14
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:47:14
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:47:14
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:47:14
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:47:14
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:47:14

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-06-23 00:49:14
GAIN Capital FIX Trading socket (61) | Creating socket. Using TLS 1.2. | 2017-06-23 00:49:14
GAIN Capital FIX Trading socket (61) | Connecting to IP: 64.94.37.222. | 2017-06-23 00:49:14
GAIN Capital FIX Trading: Sending the Logon message. | 2017-06-23 00:49:15
GAIN Capital FIX Trading socket (61) | Socket gracefully closed by remote side. | 2017-06-23 00:49:15
GAIN Capital FIX Trading socket (61) | Received socket Close event | 2017-06-23 00:49:15
GAIN Capital FIX Trading socket (61) | Initiating close of socket by core. | 2017-06-23 00:49:15
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2017-06-23 00:49:15
GAIN Capital FIX Trading socket (61) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 00:49:15
GAIN Capital FIX Trading socket (61) | Closed. | 2017-06-23 00:49:15
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 00:49:15
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:49:15
GAIN Capital/OEC | Disconnected from the trading server. | 2017-06-23 00:49:15
GAIN Capital/OEC | Disconnected. | 2017-06-23 00:49:15
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 00:49:15
Date Time Of Last Edit: 2017-06-23 01:34:54