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Date/Time: Mon, 20 May 2024 18:57:26 +0000



Post From: DOM data issue

[2017-06-20 23:16:25]
Sierra Chart Engineering - Posts: 104368
For the record, this problem was that Global Settings >> Symbol Settings >> Additional2 >>Auto Set Tick Size and Value Format from Data Feed was enabled for the symbol when it should not be. This particular setting is not meant to be user modifiable.


We looked into why that was causing a problem and it has to do with an incompatible price multiplier from the server compared to how the CQG data is formatted. When that option is off, that multiplier is ignored as it has to be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-20 23:18:24