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Date/Time: Mon, 20 May 2024 18:57:26 +0000



Post From: DOM data issue

[2017-06-20 22:42:49]
Sierra Chart Engineering - Posts: 104368
Select Help >> Accept Remote Assistance.

We need to use the team viewer that is provided with Sierra Chart.

So if you are running another team viewer, be sure to exit from that.

Once the team viewer program is downloaded and runs, it will have an ID and password.

Provide that to us through an account support ticket:
https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing