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Date/Time: Thu, 03 Jul 2025 19:39:49 +0000



Post From: Another Error saying This Account Needs Activation

[2017-06-19 18:46:44]
Sierra Chart - Max - Posts: 5838
They would get the latest DLL file automatically downloaded when they restart Sierra Chart, like all the other users.

Can you confirm that they have the correct "Service Level" set for their custom study. As this appears to be different for different users.

Deleting and Starting over will not solve this.
Sierra Chart Support