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Date/Time: Sun, 19 May 2024 03:15:42 +0000



Post From: error message when connecting

[2017-06-14 18:20:58]
Sierra Chart Engineering - Posts: 104368
We added this specific one to the documentation:

CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-06-14 12:24:30 *

Refer to the Account Requirements section here:
http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CQGAccountRequirements

Have your broker enable the SierraChartData private label as it is called, on your CQG account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-14 18:21:15