Support Board
Date/Time: Sat, 05 Jul 2025 22:13:08 +0000
Post From: Loss of all spreadsheet customization after timer event exception.
| [2017-06-14 17:42:42] |
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We tested your Chartbooks and spreadsheets and custom study for more than 24 hours and no exceptions or any problems. This was with automatic saving of the Chartbooks and spreadsheets every two minutes. It is still possible there could be some problem but it is not getting caught during the test. Although we recommend not using the automatic Chartbook saving option on your side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |