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Date/Time: Tue, 13 May 2025 11:15:06 +0000



Post From: Loss of all spreadsheet customization after timer event exception.

[2017-06-13 02:27:01]
Sierra Chart Engineering - Posts: 104368
Just so you know know this is still marked as a follow-up.

OK we see that the problem is related to automatic saving of the Chartbooks and Spreadsheets. Confirm that you have Global Settings >>General Settings >> Auto Save Chartbooks Time in Minutes enabled?

How often are you auto saving?

Attach those two spreadsheet files, and the Chartbook which is using them. We want current copies of these. But the original larger files.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2017-06-13 02:27:22