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Date/Time: Sat, 11 May 2024 19:13:00 +0000



Post From: Logon Error

[2017-06-08 04:46:19]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2017-06-07 20:28:49

Refer to the documentation here about the permission denied error:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure

Yes this is the right place to post this particular request.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-08 04:46:35