Support Board

Date/Time: Wed, 15 May 2024 13:33:37 +0000

Post From: Running Sierra on two computers with Logon error message

[2017-06-07 19:58:10] Link To Thread - Link To Post [Go To First Post]
trader2017 - Posts: 93
I know you advise people to just click the thank you button to make it easier for your staff to not have to go back and check replies. I did that, but I just wanted to add that I really appreciate the Sierra application you’ve developed. Right from the start of learning it I have been so impressed with all the features and the ability to customize virtually everything about it. I’ve worked with other trading apps for years and this is one I want to stay with. While I’m writing, I wanted to mention that I was reading through some of the other posts and it seems there are a number of people who ask questions that cannot be answered in a short amount of time and it causes the support team to become somewhat frustrated with having to deal with their problems. Have you ever considered having a section of the forum that is for paid support? Posts can be redirected there and then the person writing can opt to pay for an hour of support directly from within that part of the forum. I think for people who are trying to program something, they tend to spend many hours trying to figure out how to do something and would happily pay $50 to $100 an hour for dedicated support that focuses on their problem. Just a suggestion, but the main reason I wrote back was to express my appreciation for the great program you’ve developed. Thanks again, Lisa