Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 22:53:30 +0000



Post From: Running Sierra on two computers with Logon error message

[2017-06-06 21:49:54]
Sierra Chart Engineering - Posts: 104368
You will not have to pay for the extra real-time connection.

There is nothing in that documentation in regards to sharing the Sierra Chart folder.

The documentation says not to use File >> New Instance when using another copy of SC on another computer. Refer to step 3 here:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using DTC Server for Data and Trading in Another Sierra Chart Instance

And it explains the specific procedure of what you need to do.

I’m assuming the $20 I just spent today after you wrote the first reply is non-refundable, is that correct?
Yes this is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing