Support Board

Date/Time: Sun, 05 May 2024 09:47:20 +0000

Post From: Data Feed

[2013-08-29 22:31:04] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I just shut down my charts and re-opened them and the ESU3 chart came up and had an orange box on it that said "symbol unknown click here". It went away after about 90 seconds. I haven't seen that before. Is that normal? No. This is not normal and being that is an actively traded contract you need to ask your broker about this. Because this will result in you not receiving real-time market data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing