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Date/Time: Tue, 07 May 2024 21:39:40 +0000



Post From: bitmex live trading problem

[2017-05-27 17:37:52]
Sierra Chart Engineering - Posts: 104368
This is what you are referring to:
Order modification failed | BitMEX order update (Order cancel/replace reject). Info: Order modification failed | Tick Size is not known. Unable to modify order

This is a new problem related to the changes we made to properly determine the Value Format and Tick Size for a BitMEX symbol. We are working on resolving this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-05-27 17:38:14