Support Board

Date/Time: Sat, 04 May 2024 15:07:07 +0000

Post From: Account Balance not updating

[2013-08-27 16:26:01] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If your Interactive Brokers account has 2 subaccounts, then probably the Account Balance would not continuously update. Although it will update on an order fill. There is not anything we can do about this. It has to do with limitations in the IB API. We have changed how we get positions from IB in order to reliably get the position data when there are multiple accounts. The only solution is to have Interactive Brokers give you another username that contains only one account. You can then run two copies of TWS. One for each account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing