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Date/Time: Wed, 15 May 2024 21:35:53 +0000



Post From: Reconnecting Often

[2017-04-20 04:12:45]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

Rithmic Trading | Message from server: Server Alert: PnL Connection Broken | 2017-04-19 17:01:32
Rithmic Trading | Message from server: Deleting API object. | 2017-04-19 17:01:32
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2017-04-19 17:01:32
DTC Client (145) | Socket gracefully closed by remote side. | 2017-04-19 17:01:32
DTC Client (145) | Received socket Close event | 2017-04-19 17:01:32
Rithmic Trading | Message from server: Server Alert: Trading System Connection Closed | 2017-04-19 17:01:32
Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2017-04-19 17:01:32
DTC Client (145) | Initiating close of socket by core. | 2017-04-19 17:01:32
DTC Client (145) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-19 17:01:32
DTC Client (145) | Closed. | 2017-04-19 17:01:32
Connection to the external service has been lost. | 2017-04-19 17:01:32

Above are the relevant messages. Specifically the message in bold.

Looks like you have a connectivity problem to the Rithmic server.

Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing