Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 13:33:43 +0000



Post From: Tick Data Not Accurate After Rollover

[2013-08-26 00:04:36]
garygoglia - Posts: 17
Hello,

This did not fix the problem... I have reloaded data several times...

On a Sierra 500 tick chart on CL last Friday, I have a total of 5 bars from 9:00am to 10:30am EST and on my Ninja chart I have 5 bars from 9:00 to 9:03!

It seems like everything else is similar except I am missing data between those hours on all of the days loaded.

The same thing was happening on my Ninja charts last week when I changed to Oct Contract and Ninja Support told me to change the date in the settings on the when the new contract starts and stops for the instrument and it fixed it instantly.