Support Board
Date/Time: Tue, 13 May 2025 10:41:58 +0000
Post From: My Ice Exchange data not working today
| [2017-04-18 17:51:32] |
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Simon, we really apologize for this. Barchart has changed the authorization code used for this exchange. We have contacted them about it and told them we need an immediate solution. Honestly, not sure we can do anything for the remaining day for you. We can certainly solve the problem at the end of the day once we get more information from Barchart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |