Support Board

Date/Time: Sat, 18 May 2024 06:23:20 +0000

Post From: My Ice Exchange data not working today

[2017-04-18 17:28:28] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: Symbol Error - F.US.TFEM17 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2017-04-18 12:33:18 There is an authorization problem on the Barchart side. We are looking into it. Apparently they have changed the exchange codes which is causing a problem. We are working on it now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing