Support Board
Date/Time: Tue, 13 May 2025 11:38:00 +0000
Post From: My Ice Exchange data not working today
| [2017-04-18 17:28:28] |
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This is the relevant message: Symbol Error - F.US.TFEM17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-04-18 12:33:18 There is an authorization problem on the Barchart side. We are looking into it. Apparently they have changed the exchange codes which is causing a problem. We are working on it now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |