Support Board
Date/Time: Tue, 01 Jul 2025 17:07:30 +0000
Post From: Connection problem to SC
| [2017-04-12 14:57:15] |
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This is the relevant message: CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect | 2017-04-12 14:50:15 * You need to contact your broker and obtain the correct Username and Password. And have them make sure the CQG account is actually set up. After that reenter them in Global Settings >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |