Support Board

Date/Time: Sun, 19 May 2024 05:07:24 +0000

Post From: can not connect GAIN servers

[2017-04-10 03:20:20] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for this issue. There was an incorrect code set on the Gain Capital data. This has been corrected. We want you to follow through the instructions here to re-download the missing data: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Be sure to follow the step to update the symbol settings first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing