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Post From: charts not updating

[2017-03-30 19:10:54] Link To Thread - Link To Post [Go To First Post]
User54027 - Posts: 128
Software version: 1536 \| 2017-03-30 15:04:06 Uses New Spreadsheets \| 2017-03-30 15:04:06 Usage end date: 2017-04-29 \| 2017-03-30 15:04:06 Enabled for: Advanced Features. \| 2017-03-30 15:04:06 Enabled for: Sierra Chart Historical Data Service. \| 2017-03-30 15:04:06 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-03-30 15:04:06 Current selected Data/Trading service: SC Data - All Services \| 2017-03-30 15:04:06 Chart Update Interval: 500 \| 2017-03-30 15:04:06 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-03-30 15:04:06 2017-03-30 21:04:06 Local computer time \| 2017-03-30 15:04:06 2017-03-30 19:04:06 Local computer time in UTC \| 2017-03-30 15:04:06 2017-03-30 15:04:06 Local computer time in SC Time Zone \| 2017-03-30 15:04:06 2017-03-30 18:56:57 Server time in UTC \| 2017-03-30 15:04:06 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-03-30 15:04:06 Program path: C:\SierraChart\ \| 2017-03-30 15:04:06 Data Files path: C:\SierraChart\Data\ \| 2017-03-30 15:04:06 OS Version Number: 6.2 \| 2017-03-30 15:04:06 Locale Setting: C \| 2017-03-30 15:04:06 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. \| 2017-03-30 15:04:52 Intraday data recording state for symbol TRIN-NYSE is set to download 'Pending'. \| 2017-03-30 15:04:58 HD Request # 4 \| Error downloading historical Daily data for SPX500. The download timed out. \| 2017-03-30 15:06:22 Historical data download thread signaled to stop. \| 2017-03-30 15:06:22 Socket (11) \| Initiating close of socket by core. \| 2017-03-30 15:06:22 HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPX500 \| 2017-03-30 15:06:22 HD Request # 4 \| Daily download COMPLETE for SPX500. Completion time: 3m 1s. Unique request ID: 3 \| 2017-03-30 15:06:22 Removed historical data download ID 3 \| 2017-03-30 15:06:22 HD Request # 5 \| Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc \| 2017-03-30 15:06:22 Socket (11) \| Shutdown started. Waiting for graceful close. \| 2017-03-30 15:06:22 HD Request # 5 \| Download start date-time: 2017-03-30 14:59:59.000 \| 2017-03-30 15:06:22 HD Request # 5 \| Disabling Intraday chart updating for symbol during historical data download. \| 2017-03-30 15:06:22 HD Request # 5 \| Using server: ds3.sierracharts.com port 10149 \| 2017-03-30 15:06:22 Socket (13) \| Creating socket. \| 2017-03-30 15:06:22 SPX500 [M] Daily #2 \| Reloading chart. \| 2017-03-30 15:06:22 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2017-03-30 15:06:22 HD Request # 5 \| Sending historical data logon request message. \| 2017-03-30 15:06:22 Socket (11) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2017-03-30 15:07:02 * Socket (11) \| Socket gracefully closed by remote side. \| 2017-03-30 15:07:02 Socket (11) \| Closed. \| 2017-03-30 15:07:02 HD Request # 5 \| Error downloading historical Intraday data for TICK-NYSE. The download timed out. \| 2017-03-30 15:09:22 Historical data download thread signaled to stop. \| 2017-03-30 15:09:22 Socket (13) \| Initiating close of socket by core. \| 2017-03-30 15:09:22 HD Request # 5 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE \| 2017-03-30 15:09:22 Socket (13) \| Shutdown started. Waiting for graceful close. \| 2017-03-30 15:09:22 HD Request # 5 \| Receiving Intraday data for TICK-NYSE starting at 2017-03-30 15:04:53 \| 2017-03-30 15:09:22 HD Request # 5 \| Truncating file to starting date-time of 2017-03-30 15:04:53 \| 2017-03-30 15:09:22 HD Request # 5 \| Timestamp of first Intraday data file record written: 2017-03-30 15:04:53 \| 2017-03-30 15:09:22 Added 992 Time and Sales records to Intraday data file for TICK-NYSE after download. \| 2017-03-30 15:09:22 HD Request # 5 \| Intraday download COMPLETE for TICK-NYSE. Completion time: 3m. Unique request ID: 4 \| 2017-03-30 15:09:22 Removed historical data download ID 4 \| 2017-03-30 15:09:22 Real-time Intraday chart data file updates started for TICK-NYSE \| 2017-03-30 15:09:22 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid \| 2017-03-30 15:09:22 Intraday chart data file opened for TICK-NYSE \| 2017-03-30 15:09:22 HD Request # 5 \| Enabling Intraday chart updating for symbol. \| 2017-03-30 15:09:22 HD Request # 5 \| Reloading Intraday charts for TICK-NYSE \| 2017-03-30 15:09:22 Reloading all charts with filename: TICK-NYSE.scid \| 2017-03-30 15:09:22 HD Request # 6 \| Downloading Intraday chart data for TRIN-NYSE to the file TRIN-NYSE.scid. Service: statscalc \| 2017-03-30 15:09:22 HD Request # 6 \| Download start date-time: 2017-03-30 12:59:59.000 \| 2017-03-30 15:09:22 HD Request # 6 \| Disabling Intraday chart updating for symbol during historical data download. \| 2017-03-30 15:09:22 HD Request # 6 \| Using server: ds4.sierracharts.com port 10149 \| 2017-03-30 15:09:22 Socket (16) \| Creating socket. \| 2017-03-30 15:09:22 TICK-NYSE [M] 5 Min #3 \| Reloading chart. \| 2017-03-30 15:09:23 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2017-03-30 15:09:23 HD Request # 6 \| Sending historical data logon request message. \| 2017-03-30 15:09:23 Socket (13) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2017-03-30 15:10:05 * Socket (13) \| Socket gracefully closed by remote side. \| 2017-03-30 15:10:05 Socket (13) \| Closed. \| 2017-03-30 15:10:05