Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 02:37:11 +0000



Post From: Protocol Mismatch Downloading NQ-201706-GLOBEX Intraday Data

[2017-03-24 12:05:34]
Rusty - Posts: 38
From Tuesday, 3/21 onward, attempts to download the previous day's tick data for NQ-201706-GLOBEX have failed with the error message "DTC - Server protocol version: 52. Client protocol version: 7. There is a protocol mismatch! Error downloading historical intraday data for NQ-201706-GLOBEX. Historical data login error". The last day NQM17 intraday data was downloaded from the DTC server was early Monday, 3/20. This error is strange because ES-201706-GLOBEX intraday data downloads without complaint. (Using SC version 1293 with your permission.)