Support Board

Date/Time: Mon, 29 Apr 2024 01:41:25 +0000

Post From: GSP error with Zen-Fire

[2013-08-21 16:22:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant error: GSP - Alert Message: Market Data Connection Login Failed. permission denied Are you connecting to a Zen-Fire demo Account? From documentation: Login Failed/Permission Denied : This usually means either your Username and Password that you have specified in Global Settings >> Data/Trade Service Settings are incorrect, or the demo account that you have is not allowed to connect from your system. If your demo account is restricted from your system, ask your broker to remove any restriction if they can. You need to contact your broker for help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-21 16:23:48