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Date/Time: Thu, 16 May 2024 00:21:10 +0000



Post From: Can't connect to CTS Trading Dorman

[2017-03-16 08:43:39]
Sierra Chart Engineering - Posts: 104368
The connection did work for us:
CTS Trading Dorman - DTC | Connecting to the server ctsorders.sierracharts.com. Port 11096 | 2017-03-16 04:42:04
DTC Client (4) | Creating socket. Using TLS 1.2. | 2017-03-16 04:42:05
DTC Client (4) | Receive buffer size: 262144 | 2017-03-16 04:42:05
DTC Client (4) | Send buffer size: 0 | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Connected to server. | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Starting socket receive thread. | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Sending Encoding Request to server | 2017-03-16 04:42:05
DTC Client (4) | Bytes removed from receive buffer = 16 | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Setting DTC encoding to Binary VLS | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Sending logon request message. | 2017-03-16 04:42:05
DTC Client (4) | Bytes removed from receive buffer = 100 | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Received logon response. | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Server Name: SC DTC Server. | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Server protocol version: 7. Client protocol version: 7 | 2017-03-16 04:42:05
CTS Trading Dorman - DTC | Connection error: Username or Password is incorrect. | 2017-03-16 04:42:05

Therefore the problem is most likely being caused by a firewall on your side. Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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