Support Board
Date/Time: Thu, 03 Jul 2025 04:59:31 +0000
Post From: Continuous futures chart delayed or not updated
| [2017-03-03 14:29:14] |
| User747368 - Posts: 18 |
|
Failed to download update Reading Internal Order ID file. | 2017-03-03 09:24:35 Reading Trade Orders file. | 2017-03-03 09:24:35 Reading Trade Positions file. | 2017-03-03 09:24:35 Software version: 1518 | 2017-03-03 09:24:35 Uses New Spreadsheets | 2017-03-03 09:24:35 Usage end date: 2017-06-26 | 2017-03-03 09:24:35 Enabled for: Advanced Features. | 2017-03-03 09:24:35 Enabled for: Sierra Chart Historical Data Service. | 2017-03-03 09:24:35 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-03 09:24:35 Current selected Data/Trading service: SC Data - All Services | 2017-03-03 09:24:35 Chart Update Interval: 1000 | 2017-03-03 09:24:35 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-03 09:24:35 2017-03-03 09:24:38 Local computer time | 2017-03-03 09:24:35 2017-03-03 14:24:38 Local computer time in UTC | 2017-03-03 09:24:35 2017-03-03 09:24:38 Local computer time in SC Time Zone | 2017-03-03 09:24:35 2017-03-03 14:24:40 Server time in UTC | 2017-03-03 09:24:35 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-03-03 09:24:35 Program path: E:\SierraChart\ | 2017-03-03 09:24:35 Data Files path: E:\SierraChart\Data\ | 2017-03-03 09:24:35 OS Version Number: 6.1 | 2017-03-03 09:24:35 Locale Setting: C | 2017-03-03 09:24:35 Created the DTC Protocol server. | 2017-03-03 09:24:35 DTC Protocol Server listening on port 11099. | 2017-03-03 09:24:35 Created the DTC Protocol historical data server. | 2017-03-03 09:24:35 HD Server Manager | Listening on port 11098 | 2017-03-03 09:24:35 Checking for new symbol settings for service code scdataallservices | 2017-03-03 09:24:35 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-03 09:24:35 Symbol settings are up-to-date for scdataallservices | 2017-03-03 09:24:43 SC Data - All Services | Connected to data server. | 2017-03-03 09:24:43 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-03-03 09:24:49 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-03-03 09:24:49 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-03-03 09:24:49 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-03 09:24:49 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-03-03 09:24:49 A request for the latest software update has been made. | 2017-03-03 09:25:02 * HTTP connection to www.sierrachart.com:80 (4) | Creating socket. | 2017-03-03 09:25:02 The update is being downloaded in the background. When it is complete, you will be prompted. | 2017-03-03 09:25:02 * HTTP connection to www.sierrachart.com:80 (4) | Socket gracefully closed by remote side. | 2017-03-03 09:25:23 HTTP connection to www.sierrachart.com:80 (4) | Received socket Close event | 2017-03-03 09:25:23 HTTP connection to www.sierrachart.com:80 (4) | Adding bytes from final send buffer from buffered socket: 252 | 2017-03-03 09:25:23 HTTP connection to www.sierrachart.com:80 (4) | Initiating close of socket by core. | 2017-03-03 09:25:23 Failed to download software update due to an error. Request ID: 1. | 2017-03-03 09:25:23 * HTTP connection to www.sierrachart.com:80 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-03 09:25:23 HTTP connection to www.sierrachart.com:80 (4) | Closed. | 2017-03-03 09:25:23 |